eBay Resolution Case Management APIVersion 1.3.0
 

Applicable values for getUserCasesResponse.cases.caseSummary.status.returnStatus

CLOSED
Closed Returned Item case.
CLOSED_FVFCREDIT_STRIKE
The Returned Item case has been closed with a Final Value Fee (FVF) credit applied to the buyer's account and a strike applied against the party at fault.
CS_CLOSED
Returned Item case has been closed by customer service.
EXPIRED
The life of the Returned Item case has expired.
MY_RESPONSE_DUE
A response from the user in the Returned Item case is due.
OTHER
The status of the Returned Item case is 'other'.
OTHER_PARTY_RESPONSE_DUE
A response from the other party in the Returned Item case is due.