eBay Resolution Case Management APIVersion 1.3.0
Applicable values for getUserCasesResponse.cases.caseSummary.status.SNADStatus
Case is closed.
Case has been closed by eBay customer support.
The life of the case has expired.
A payment is due from the user (caller).
A response is due from the user (caller).
The status of the case is classifed as 'other'.
The other party in the case has contacted and is awaiting a response from eBay customer support.
A response is due from the other party in the case.
The disputed amount in the case has been paid.
Based on the status of the case, this value can indicate that the buyer is awaiting a replacement item from the seller, or the seller is awaiting the return shipment from the buyer.
The user (caller) contacted eBay customer support to discuss a closed case.
The user (caller) has contacted and is awaiting a response from eBay customer support.