Field Index

This is a list of all fields in the schema, by name. The same field name may be used by several calls. Note that the underlying type of the field may or may not be the same.

A

A B C D E F G I L M N O P R S T U V

Field name	Subfield of
ack	appealToCustomerSupport escalateToCustomerSupport getActivityOptions getEBPCaseDetail getUserCases getVersion issueFullRefund issuePartialRefund offerOtherSolution offerPartialRefund offerRefundUponReturn provideRefundInfo provideReturnInfo provideShippingInfo provideTrackingInfo uploadDocuments
activity	getEBPCaseDetail.caseDetail.responseHistory
activityDetail	getEBPCaseDetail.caseDetail.responseHistory
activityOptions	getActivityOptions
additionalReturnInstructions	offerRefundUponReturn
address	provideReturnInfo
agreedRefundAmount	getEBPCaseDetail.caseDetail
amount	getEBPCaseDetail.caseDetail.paymentDetail.moneyMovement issuePartialRefund offerPartialRefund
appeal	getEBPCaseDetail.caseDetail
appealReason	appealToCustomerSupport
appealRef	getEBPCaseDetail.caseDetail.responseHistory.attributes
appealToCustomerSupport	getActivityOptions.activityOptions
attributes	getEBPCaseDetail.caseDetail.responseHistory
author	getEBPCaseDetail.caseDetail.responseHistory

B

A B C D E F G I L M N O P R S T U V

Field name	Subfield of
balanceDue	getEBPCaseDetail.caseDetail.paymentDetail
buyerINRReason	escalateToCustomerSupport.escalationReason
buyerPreference	getActivityOptions.activityOptions.appealToCustomerSupport getActivityOptions.activityOptions.contactCustomerSupport getActivityOptions.activityOptions.escalateToCustomerSupport getActivityOptions.activityOptions.issueFullRefund getActivityOptions.activityOptions.issuePartialRefund getActivityOptions.activityOptions.offerOtherSolution getActivityOptions.activityOptions.provideRefundInfo getActivityOptions.activityOptions.provideShippingInfo getActivityOptions.activityOptions.provideShippingOrTrackingInfo getActivityOptions.activityOptions.provideTrackingInfo getActivityOptions.activityOptions.requestBuyerToReturn
buyerReturnShipment	getEBPCaseDetail.caseDetail
buyerSNADReason	escalateToCustomerSupport.escalationReason

C

A B C D E F G I L M N O P R S T U V

Field name	Subfield of
cancelTransactionStatus	getUserCases.cases.caseSummary.status
carrierUsed	getActivityOptions.activityOptions.provideShippingInfo getActivityOptions.activityOptions.provideTrackingInfo getEBPCaseDetail.caseDetail.buyerReturnShipment getEBPCaseDetail.caseDetail.sellerShipment provideShippingInfo provideTrackingInfo
caseAmount	getEBPCaseDetail.caseSummary getUserCases.cases.caseSummary
caseDetail	getEBPCaseDetail
caseDocumentInfo	getEBPCaseDetail.caseDetail
caseId	appealToCustomerSupport escalateToCustomerSupport getActivityOptions getEBPCaseDetail getEBPCaseDetail.caseSummary getUserCases.cases.caseSummary issueFullRefund issuePartialRefund offerOtherSolution offerPartialRefund offerRefundUponReturn provideRefundInfo provideReturnInfo provideShippingInfo provideTrackingInfo uploadDocuments
caseQuantity	getEBPCaseDetail.caseSummary getUserCases.cases.caseSummary
cases	getUserCases
caseStatus	getUserCases.caseStatusFilter
caseStatusFilter	getUserCases
caseSummary	getEBPCaseDetail getUserCases.cases
caseType	getUserCases.caseTypeFilter
caseTypeFilter	getUserCases
category	appealToCustomerSupport.errorMessage.error escalateToCustomerSupport.errorMessage.error getActivityOptions.errorMessage.error getEBPCaseDetail.errorMessage.error getUserCases.errorMessage.error getVersion.errorMessage.error issueFullRefund.errorMessage.error issuePartialRefund.errorMessage.error offerOtherSolution.errorMessage.error offerPartialRefund.errorMessage.error offerRefundUponReturn.errorMessage.error provideRefundInfo.errorMessage.error provideReturnInfo.errorMessage.error provideShippingInfo.errorMessage.error provideTrackingInfo.errorMessage.error uploadDocuments.errorMessage.error
city	getEBPCaseDetail.caseDetail.buyerReturnShipment.shippingAddress getEBPCaseDetail.caseDetail.sellerShipment.shippingAddress offerRefundUponReturn.returnAddress provideReturnInfo.address
code	getEBPCaseDetail.caseDetail.appeal.decisionReasonDetail getEBPCaseDetail.caseDetail.decisionReasonDetail getEBPCaseDetail.caseDetail.detailStatusInfo getEBPCaseDetail.caseDetail.initialBuyerExpectationDetail getEBPCaseDetail.caseDetail.responseHistory.activityDetail getEBPCaseDetail.caseDetail.responseHistory.attributes.onholdReasonDetail
comments	appealToCustomerSupport escalateToCustomerSupport issueFullRefund issuePartialRefund offerPartialRefund provideShippingInfo provideTrackingInfo
contactCustomerSupport	getActivityOptions.activityOptions
content	getEBPCaseDetail.caseDetail.appeal.decisionReasonDetail getEBPCaseDetail.caseDetail.decisionReasonDetail getEBPCaseDetail.caseDetail.detailStatusInfo getEBPCaseDetail.caseDetail.initialBuyerExpectationDetail getEBPCaseDetail.caseDetail.responseHistory.activityDetail getEBPCaseDetail.caseDetail.responseHistory.attributes.onholdReasonDetail uploadDocuments.document
country	getEBPCaseDetail.caseDetail.buyerReturnShipment.shippingAddress getEBPCaseDetail.caseDetail.sellerShipment.shippingAddress offerRefundUponReturn.returnAddress provideReturnInfo.address
creationDate	getEBPCaseDetail.caseDetail.responseHistory getEBPCaseDetail.caseSummary getUserCases.cases.caseSummary
creationDateRangeFilter	getUserCases
customerSupportResponseTimeInHours	getActivityOptions.activityOptions.appealToCustomerSupport getActivityOptions.activityOptions.escalateToCustomerSupport

D

A B C D E F G I L M N O P R S T U V

Field name	Subfield of
daysToRefundBuyer	getActivityOptions.activityOptions.issueFullRefund
decision	getEBPCaseDetail.caseDetail getEBPCaseDetail.caseDetail.appeal
decisionDate	getEBPCaseDetail.caseDetail
decisionReason	getEBPCaseDetail.caseDetail
decisionReasonDetail	getEBPCaseDetail.caseDetail getEBPCaseDetail.caseDetail.appeal
deliveryDate	getEBPCaseDetail.caseDetail.buyerReturnShipment getEBPCaseDetail.caseDetail.sellerShipment
deliveryStatus	getEBPCaseDetail.caseDetail.buyerReturnShipment getEBPCaseDetail.caseDetail.sellerShipment
description	getEBPCaseDetail.caseDetail.appeal.decisionReasonDetail getEBPCaseDetail.caseDetail.decisionReasonDetail getEBPCaseDetail.caseDetail.detailStatusInfo getEBPCaseDetail.caseDetail.initialBuyerExpectationDetail getEBPCaseDetail.caseDetail.responseHistory.activityDetail getEBPCaseDetail.caseDetail.responseHistory.attributes.onholdReasonDetail
detailStatus	getEBPCaseDetail.caseDetail
detailStatusInfo	getEBPCaseDetail.caseDetail
document	uploadDocuments
domain	appealToCustomerSupport.errorMessage.error escalateToCustomerSupport.errorMessage.error getActivityOptions.errorMessage.error getEBPCaseDetail.errorMessage.error getUserCases.errorMessage.error getVersion.errorMessage.error issueFullRefund.errorMessage.error issuePartialRefund.errorMessage.error offerOtherSolution.errorMessage.error offerPartialRefund.errorMessage.error offerRefundUponReturn.errorMessage.error provideRefundInfo.errorMessage.error provideReturnInfo.errorMessage.error provideShippingInfo.errorMessage.error provideTrackingInfo.errorMessage.error uploadDocuments.errorMessage.error

E

A B C D E F G I L M N O P R S T U V

Field name	Subfield of
EBPINRStatus	getEBPCaseDetail.caseSummary.status getUserCases.cases.caseSummary.status
EBPSNADStatus	getEBPCaseDetail.caseSummary.status getUserCases.cases.caseSummary.status
entriesPerPage	getUserCases.paginationInput getUserCases.paginationOutput
error	appealToCustomerSupport.errorMessage escalateToCustomerSupport.errorMessage getActivityOptions.errorMessage getEBPCaseDetail.errorMessage getUserCases.errorMessage getVersion.errorMessage issueFullRefund.errorMessage issuePartialRefund.errorMessage offerOtherSolution.errorMessage offerPartialRefund.errorMessage offerRefundUponReturn.errorMessage provideRefundInfo.errorMessage provideReturnInfo.errorMessage provideShippingInfo.errorMessage provideTrackingInfo.errorMessage uploadDocuments.errorMessage
errorId	appealToCustomerSupport.errorMessage.error escalateToCustomerSupport.errorMessage.error getActivityOptions.errorMessage.error getEBPCaseDetail.errorMessage.error getUserCases.errorMessage.error getVersion.errorMessage.error issueFullRefund.errorMessage.error issuePartialRefund.errorMessage.error offerOtherSolution.errorMessage.error offerPartialRefund.errorMessage.error offerRefundUponReturn.errorMessage.error provideRefundInfo.errorMessage.error provideReturnInfo.errorMessage.error provideShippingInfo.errorMessage.error provideTrackingInfo.errorMessage.error uploadDocuments.errorMessage.error
errorMessage	appealToCustomerSupport escalateToCustomerSupport getActivityOptions getEBPCaseDetail getUserCases getVersion issueFullRefund issuePartialRefund offerOtherSolution offerPartialRefund offerRefundUponReturn provideRefundInfo provideReturnInfo provideShippingInfo provideTrackingInfo uploadDocuments
escalateToCustomerSupport	getActivityOptions.activityOptions
escalationReason	escalateToCustomerSupport
exceptionId	appealToCustomerSupport.errorMessage.error escalateToCustomerSupport.errorMessage.error getActivityOptions.errorMessage.error getEBPCaseDetail.errorMessage.error getUserCases.errorMessage.error getVersion.errorMessage.error issueFullRefund.errorMessage.error issuePartialRefund.errorMessage.error offerOtherSolution.errorMessage.error offerPartialRefund.errorMessage.error offerRefundUponReturn.errorMessage.error provideRefundInfo.errorMessage.error provideReturnInfo.errorMessage.error provideShippingInfo.errorMessage.error provideTrackingInfo.errorMessage.error uploadDocuments.errorMessage.error

F

A B C D E F G I L M N O P R S T U V

Field name	Subfield of
fromDate	getUserCases.creationDateRangeFilter
fromParty	getEBPCaseDetail.caseDetail.paymentDetail.moneyMovement
fullRefundStatus	issueFullRefund
FVFCredited	getEBPCaseDetail.caseDetail

G

A B C D E F G I L M N O P R S T U V

Field name	Subfield of
globalId	getEBPCaseDetail.caseDetail getEBPCaseDetail.caseSummary.item

I

A B C D E F G I L M N O P R S T U V

Field name	Subfield of
id	appealToCustomerSupport.caseId escalateToCustomerSupport.caseId getActivityOptions.caseId getEBPCaseDetail.caseId getEBPCaseDetail.caseSummary.caseId getUserCases.cases.caseSummary.caseId issueFullRefund.caseId issuePartialRefund.caseId offerOtherSolution.caseId offerPartialRefund.caseId offerRefundUponReturn.caseId provideRefundInfo.caseId provideReturnInfo.caseId provideShippingInfo.caseId provideTrackingInfo.caseId uploadDocuments.caseId
initialBuyerExpectation	getEBPCaseDetail.caseDetail
initialBuyerExpectationDetail	getEBPCaseDetail.caseDetail
INRStatus	getUserCases.cases.caseSummary.status
issueFullRefund	getActivityOptions.activityOptions
issuePartialRefund	getActivityOptions.activityOptions
item	getEBPCaseDetail.caseSummary getUserCases.cases.caseSummary
itemFilter	getUserCases
itemId	getEBPCaseDetail.caseSummary.item getUserCases.cases.caseSummary.item getUserCases.itemFilter
itemTitle	getEBPCaseDetail.caseSummary.item getUserCases.cases.caseSummary.item

L

A B C D E F G I L M N O P R S T U V

Field name	Subfield of
lastModifiedDate	getEBPCaseDetail.caseSummary getUserCases.cases.caseSummary

M

A B C D E F G I L M N O P R S T U V

Field name	Subfield of
message	appealToCustomerSupport.errorMessage.error escalateToCustomerSupport.errorMessage.error getActivityOptions.errorMessage.error getEBPCaseDetail.errorMessage.error getUserCases.errorMessage.error getVersion.errorMessage.error issueFullRefund.errorMessage.error issuePartialRefund.errorMessage.error offerOtherSolution.errorMessage.error offerPartialRefund.errorMessage.error offerRefundUponReturn.errorMessage.error provideRefundInfo.errorMessage.error provideReturnInfo.errorMessage.error provideShippingInfo.errorMessage.error provideTrackingInfo.errorMessage.error uploadDocuments.errorMessage.error
messageToBuyer	offerOtherSolution
moneyMovement	getEBPCaseDetail.caseDetail.paymentDetail
moneyMovementRef	getEBPCaseDetail.caseDetail.responseHistory.attributes

N

A B C D E F G I L M N O P R S T U V

Field name	Subfield of
name	getEBPCaseDetail.caseDetail.buyerReturnShipment.shippingAddress getEBPCaseDetail.caseDetail.caseDocumentInfo getEBPCaseDetail.caseDetail.sellerShipment.shippingAddress offerRefundUponReturn.returnAddress provideReturnInfo.address uploadDocuments.document
notCountedInBuyerProtectionCases	getEBPCaseDetail.caseDetail
note	getEBPCaseDetail.caseDetail.responseHistory

O

A B C D E F G I L M N O P R S T U V

Field name	Subfield of
offerOtherSolution	getActivityOptions.activityOptions
onholdReason	getEBPCaseDetail.caseDetail.responseHistory.attributes
onholdReasonDetail	getEBPCaseDetail.caseDetail.responseHistory.attributes
openReason	getEBPCaseDetail.caseDetail
otherParty	getEBPCaseDetail.caseSummary getUserCases.cases.caseSummary

P

A B C D E F G I L M N O P R S T U V

Field name	Subfield of
pageNumber	getUserCases.paginationInput getUserCases.paginationOutput
paginationInput	getUserCases
paginationOutput	getUserCases
parameter	appealToCustomerSupport.errorMessage.error escalateToCustomerSupport.errorMessage.error getActivityOptions.errorMessage.error getEBPCaseDetail.errorMessage.error getUserCases.errorMessage.error getVersion.errorMessage.error issueFullRefund.errorMessage.error issuePartialRefund.errorMessage.error offerOtherSolution.errorMessage.error offerPartialRefund.errorMessage.error offerRefundUponReturn.errorMessage.error provideRefundInfo.errorMessage.error provideReturnInfo.errorMessage.error provideShippingInfo.errorMessage.error provideTrackingInfo.errorMessage.error uploadDocuments.errorMessage.error
paymentDetail	getEBPCaseDetail.caseDetail
paymentMethod	getEBPCaseDetail.caseDetail.paymentDetail.moneyMovement
PaypalINRStatus	getUserCases.cases.caseSummary.status
paypalTransactionId	getEBPCaseDetail.caseDetail.paymentDetail.moneyMovement
postalCode	getEBPCaseDetail.caseDetail.buyerReturnShipment.shippingAddress getEBPCaseDetail.caseDetail.sellerShipment.shippingAddress offerRefundUponReturn.returnAddress provideReturnInfo.address
proofType	uploadDocuments
provideRefundInfo	getActivityOptions.activityOptions
provideShippingInfo	getActivityOptions.activityOptions
provideShippingOrTrackingInfo	getActivityOptions.activityOptions
provideTrackingInfo	getActivityOptions.activityOptions

R

A B C D E F G I L M N O P R S T U V

Field name	Subfield of
refundDate	issueFullRefund
refundMessage	provideRefundInfo
requestBuyerToReturn	getActivityOptions.activityOptions
respondByDate	getEBPCaseDetail.caseSummary getUserCases.cases.caseSummary
responseHistory	getEBPCaseDetail.caseDetail
returnAddress	offerRefundUponReturn
returnMerchandiseAuthorization	getEBPCaseDetail.caseDetail offerRefundUponReturn provideReturnInfo
returnStatus	getUserCases.cases.caseSummary.status
role	getEBPCaseDetail.caseDetail.paymentDetail.moneyMovement.fromParty getEBPCaseDetail.caseDetail.paymentDetail.moneyMovement.toParty getEBPCaseDetail.caseDetail.responseHistory.author getEBPCaseDetail.caseSummary.otherParty getEBPCaseDetail.caseSummary.user getUserCases.cases.caseSummary.otherParty getUserCases.cases.caseSummary.user

S

A B C D E F G I L M N O P R S T U V

Field name	Subfield of
sellerINRReason	escalateToCustomerSupport.escalationReason
sellerShipment	getEBPCaseDetail.caseDetail
sellerSNADReason	escalateToCustomerSupport.escalationReason
severity	appealToCustomerSupport.errorMessage.error escalateToCustomerSupport.errorMessage.error getActivityOptions.errorMessage.error getEBPCaseDetail.errorMessage.error getUserCases.errorMessage.error getVersion.errorMessage.error issueFullRefund.errorMessage.error issuePartialRefund.errorMessage.error offerOtherSolution.errorMessage.error offerPartialRefund.errorMessage.error offerRefundUponReturn.errorMessage.error provideRefundInfo.errorMessage.error provideReturnInfo.errorMessage.error provideShippingInfo.errorMessage.error provideTrackingInfo.errorMessage.error uploadDocuments.errorMessage.error
shippedDate	getActivityOptions.activityOptions.provideShippingInfo provideShippingInfo
shippingAddress	getEBPCaseDetail.caseDetail.buyerReturnShipment getEBPCaseDetail.caseDetail.sellerShipment
shippingCost	getEBPCaseDetail.caseDetail.buyerReturnShipment getEBPCaseDetail.caseDetail.sellerShipment
SNADStatus	getUserCases.cases.caseSummary.status
sortOrder	getUserCases
stateOrProvince	getEBPCaseDetail.caseDetail.buyerReturnShipment.shippingAddress getEBPCaseDetail.caseDetail.sellerShipment.shippingAddress offerRefundUponReturn.returnAddress provideReturnInfo.address
status	getEBPCaseDetail.caseDetail.paymentDetail.moneyMovement getEBPCaseDetail.caseSummary getUserCases.cases.caseSummary
street1	getEBPCaseDetail.caseDetail.buyerReturnShipment.shippingAddress getEBPCaseDetail.caseDetail.sellerShipment.shippingAddress offerRefundUponReturn.returnAddress provideReturnInfo.address
street2	getEBPCaseDetail.caseDetail.buyerReturnShipment.shippingAddress getEBPCaseDetail.caseDetail.sellerShipment.shippingAddress offerRefundUponReturn.returnAddress provideReturnInfo.address
subdomain	appealToCustomerSupport.errorMessage.error escalateToCustomerSupport.errorMessage.error getActivityOptions.errorMessage.error getEBPCaseDetail.errorMessage.error getUserCases.errorMessage.error getVersion.errorMessage.error issueFullRefund.errorMessage.error issuePartialRefund.errorMessage.error offerOtherSolution.errorMessage.error offerPartialRefund.errorMessage.error offerRefundUponReturn.errorMessage.error provideRefundInfo.errorMessage.error provideReturnInfo.errorMessage.error provideShippingInfo.errorMessage.error provideTrackingInfo.errorMessage.error uploadDocuments.errorMessage.error

T

A B C D E F G I L M N O P R S T U V

Field name	Subfield of
timestamp	appealToCustomerSupport escalateToCustomerSupport getActivityOptions getEBPCaseDetail getUserCases getVersion issueFullRefund issuePartialRefund offerOtherSolution offerPartialRefund offerRefundUponReturn provideRefundInfo provideReturnInfo provideShippingInfo provideTrackingInfo uploadDocuments
toDate	getUserCases.creationDateRangeFilter
toParty	getEBPCaseDetail.caseDetail.paymentDetail.moneyMovement
totalEntries	getUserCases.paginationOutput
totalPages	getUserCases.paginationOutput
trackingNumber	getActivityOptions.activityOptions.provideTrackingInfo getEBPCaseDetail.caseDetail.buyerReturnShipment getEBPCaseDetail.caseDetail.sellerShipment provideTrackingInfo
transactionDate	getEBPCaseDetail.caseDetail.paymentDetail.moneyMovement getEBPCaseDetail.caseSummary.item
transactionId	getEBPCaseDetail.caseSummary.item getUserCases.cases.caseSummary.item getUserCases.itemFilter
transactionPrice	getEBPCaseDetail.caseSummary.item
type	appealToCustomerSupport.caseId escalateToCustomerSupport.caseId getActivityOptions.caseId getEBPCaseDetail.caseDetail.caseDocumentInfo getEBPCaseDetail.caseDetail.paymentDetail.moneyMovement getEBPCaseDetail.caseId getEBPCaseDetail.caseSummary.caseId getUserCases.cases.caseSummary.caseId issueFullRefund.caseId issuePartialRefund.caseId offerOtherSolution.caseId offerPartialRefund.caseId offerRefundUponReturn.caseId provideRefundInfo.caseId provideReturnInfo.caseId provideShippingInfo.caseId provideTrackingInfo.caseId uploadDocuments.caseId

U

A B C D E F G I L M N O P R S T U V

Field name	Subfield of
UPIStatus	getUserCases.cases.caseSummary.status
uploadDate	getEBPCaseDetail.caseDetail.caseDocumentInfo
user	getEBPCaseDetail.caseSummary getUserCases.cases.caseSummary
userId	getEBPCaseDetail.caseDetail.paymentDetail.moneyMovement.fromParty getEBPCaseDetail.caseDetail.paymentDetail.moneyMovement.toParty getEBPCaseDetail.caseDetail.responseHistory.author getEBPCaseDetail.caseSummary.otherParty getEBPCaseDetail.caseSummary.user getUserCases.cases.caseSummary.otherParty getUserCases.cases.caseSummary.user

V

A B C D E F G I L M N O P R S T U V

Field name	Subfield of
version	appealToCustomerSupport escalateToCustomerSupport getActivityOptions getEBPCaseDetail getUserCases getVersion issueFullRefund issuePartialRefund offerOtherSolution offerPartialRefund offerRefundUponReturn provideRefundInfo provideReturnInfo provideShippingInfo provideTrackingInfo uploadDocuments