CaseIdType

Type that defines the caseId container, which consists of a case ID and case type that uniquely identifies a case. Except for getVersion and getUserCases, this container is required in the request of all Resolution Case Management calls to identify a case.

Types that use CaseIdType:

AppealToCustomerSupportRequest, CaseSummaryType, EscalateToCustomerSupportRequest, GetActivityOptionsRequest, GetEBPCaseDetailRequest, IssueFullRefundRequest, IssuePartialRefundRequest, OfferOtherSolutionRequest, OfferPartialRefundRequest, OfferRefundUponReturnRequest, ProvideRefundInfoRequest, ProvideReturnInfoRequest, ProvideShippingInfoRequest, ProvideTrackingInfoRequest, UploadDocumentsRequest

Calls that use CaseIdType:

appealToCustomerSupport, escalateToCustomerSupport, getActivityOptions, getEBPCaseDetail, getUserCases, issueFullRefund, issuePartialRefund, offerOtherSolution, offerPartialRefund, offerRefundUponReturn, provideRefundInfo, provideReturnInfo, provideShippingInfo, provideTrackingInfo, uploadDocuments

Fields

id ( string ) [1]

Unique identifier of the case. The caseId.id values are returned in the caseSummary container in the getUserCases and getEBPCaseDetail calls.

See the Field Index to learn which calls use id.

type ( CaseType ) [1]

eBay case type. This enumeration value indicates the eBay case type. For all Resolution Case Management calls except getUserCases, only EBP_INR and EBP_SNAD are applicable caseType values.

See the Field Index to learn which calls use type.