EscalationReasonType
This type defines the escalationReason container. The escalationReason container is required in the escalateToCustomerSupport request, and holds the reason why the seller is escalating an open case to eBay customer support. Based on whether it is an Item Not Received or Significantly Not As Described case, the seller will include either the sellerINRReason or sellerSNADReason field under the escalationReason container.
Type that uses EscalationReasonType:
Call that uses EscalationReasonType:
Fields
buyerINRReason ( BuyerINREscalationReasonType ) [1]
For future use.
See the Field Index to learn which calls use buyerINRReason.
buyerSNADReason ( BuyerSNADEscalationReasonType ) [1]
For future use.
See the Field Index to learn which calls use buyerSNADReason.
sellerINRReason ( SellerINREscalationReasonType ) [1]
This field contains the applicable reason why the seller is escalating an eBay Buyer Protection Item Not Received case.
See the Field Index to learn which calls use sellerINRReason.
sellerSNADReason ( SellerSNADEscalationReasonType ) [1]
This field contains the applicable reason why the seller is escalating an eBay Buyer Protection Significantly Not As Described case.
See the Field Index to learn which calls use sellerSNADReason.