ResponseHistoryAttributesType
Type defining the responseHistory.attributes container, which consists of three possible child fields to indicate if there is a money movement transaction or an appeal associated with the case activity, or if the case has been put on hold.
Type that uses ResponseHistoryAttributesType:
Call that uses ResponseHistoryAttributesType:
Fields
appealRef ( ~appealRef ) [0..1]
This field only appears under the caseDetail.responseHistory.attributes container if there is an appeal related to the case activity.
See the Field Index to learn which calls use appealRef.
moneyMovementRef ( ~moneyMovementRef ) [0..1]
This field only appears under the caseDetail.responseHistory.attributes container if there is a money movement transaction related to the case activity.
See the Field Index to learn which calls use moneyMovementRef.
If an Item Not Returned or Significantly Not As Described case is put on hold, this field is returned as a code value. THIS FIELD IS IN THE PROCESS OF BEING DEPRECATED. TO REFERENCE THE REASON FOR THE HOLD, VIEW THE onholdReasonDetail CONTAINER INSTEAD.
See the Field Index to learn which calls use onholdReason.
onholdReasonDetail ( OnHoldReasonDetailType ) [0..1]
If an Item Not Returned or Significantly Not As Described case is put on hold, this container is returned under responseHistory.attributes. This container consists of the code value and description of the reason why the case is on hold. This field can be considered an alternative to onholdReason, which only returns a code value.
See the Field Index to learn which calls use onholdReasonDetail.