Find the answer to your question
Why am I receiving this error? What action should I take?
Error 21359 indicates an internal timeout has occured with the socket connection serving your request. The best course of action is to retry your request.
The GetSeller* and GetItemTransactions might have timed out due to the sheer volume of data that is being requested. It is always a good idea to limit the response by making use of the filtering options available. Please refer to the articles in the Addtional Resources section to understand best practices for the calls.
For all *Get* calls such as GetItem, GetSellerList, GetItemTransactions, GetSellerTransactions:
For all *Set* calls such as AddItem, AddDispute, RelistItem, ReviseItem, LeaveFeedback
Best Practices for GetSellerEvents and GetSellerTransactions
Timeout for GetSellerEvents